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At Cyson, we are committed to providing reliable and efficient shipping services to ensure your purchases reach you on time and in excellent condition. This policy outlines the terms of our shipping and delivery services.
– Standard Shipping
– Delivery Time: 5–7 business days
– For Example :- Cost: [Insert Cost or Free for orders above ₹X]
– Express Shipping
– Delivery Time: 2–3 business days
– For Example :- Cost: [Insert Cost]
– International Shipping
– Delivery Time: Varies based on the destination
– Duties/Taxes: Responsibility of the customer
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is shipped, a confirmation email with a tracking number will be sent to you.
While we strive to ensure timely delivery, delays may occur due to factors such as weather conditions, public holidays, or logistical disruptions. We will notify you in the event of any significant delays.
You can track your order status using the tracking ID provided in the shipping confirmation email.
If a package is deemed undeliverable due to incorrect address details or recipient unavailability, our team will contact you for updated instructions. Additional shipping charges may apply for re-dispatch.
For damaged or missing items, please email us at [email protected] within 48 hours of delivery. Kindly provide photos of the item(s) and packaging to expedite resolution.
